Contact Us

How to reach us

For faster order support

Please include the following when contacting us:

• Your order number;
• The email address used at checkout;
• A clear description of your question or issue;
• For damaged, incorrect, or incomplete deliveries, clear photographs of the item, packaging, shipping label, and affected area.

Order, shipping, and return questions

Contact us as soon as possible if you need to request an address correction or order cancellation. Once fulfillment or shipment has begun, a change may not be possible.

Do not send merchandise to the business address or any address found on a parcel without first receiving written return authorization and the correct return instructions from Kirevani™. Unauthorized returns may be delayed, refused, or lost.

Privacy requests

To request access, correction, deletion, portability, or an applicable advertising opt-out, email service@kirevani.com with the subject line “Privacy Request.” We may need to verify your identity and authority before completing a request.